Introduction

This Privacy Policy applies to Kisa Candle, accessible at kisacandle.in, and outlines our practices regarding the collection, use, and protection of personal information provided by users of this website. By using our site or engaging with our services, you consent to the practices described herein.

Information Collection

1. Personal Information: We collect personally identifiable information ("Personal Information") such as name, email address, phone number, billing and shipping address, and payment information when you place an order or otherwise interact with our services.
2. Usage Data: Our systems automatically collect certain technical data, including IP address, browser type, device information, and pages accessed, to analyze trends and enhance user experience.

Use of Collected Information

The Personal Information we collect is used exclusively for:

• Processing and fulfilling orders,
• Communicating with customers regarding their orders and customer service inquiries,
• Improving our website functionality and user experience,
• Providing promotional offers where explicit consent has been provided.

Data Protection and Security

Kisa Candle employs industry-standard data protection practices to safeguard your Personal Information against unauthorized access, alteration, and disclosure. All sensitive information is encrypted and securely stored. However, no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Sharing of Information with Third Parties

Kisa Candle does not sell, rent, or lease your Personal Information to third parties. We may share certain information with trusted third parties necessary for payment processing, order fulfillment, and other services required to operate the business. These third parties are required to maintain confidentiality and comply with applicable data protection laws.

Data Retention

We retain Personal Information as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Customers may request data deletion by contacting us at support@kisacandle.in, subject to verification and applicable legal retention requirements.

User Rights

Under applicable law, you have the right to access, rectify, delete, or limit the processing of your Personal Information. Requests may be made by contacting support@kisacandle.in. We will respond to verified requests in a timely manner, consistent with applicable legal obligations.

Contact Information

For inquiries regarding this Privacy Policy, please contact us via email at support@kisacandle.in or by phone at +91 9958528876.

Policy Updates

Kisa Candle reserves the right to update this Privacy Policy to reflect changes in legal requirements or business practices. Updates will be posted on this page, and your continued use of the site constitutes acceptance of any changes to the policy.