Making a purchase with Kisa Candle is simple! Just follow these steps:

1. Browse our Collection: Explore our selection of premium candles and choose the products you love.
2. Add to Cart: Click on the product you’d like, select any options (such as size or fragrance), and then click “Add to Cart.”
3. Review Your Cart: Once you’re ready, head to your cart by clicking the cart icon at the top of the page to review your selections.
4. Proceed to Checkout: Click “Checkout,” enter your shipping details, and review your order summary.
5. Payment Options: Select your preferred payment method, including credit/debit card, net banking, or UPI.
6. Place Order: Confirm your purchase, and you’ll receive an order confirmation with tracking details once your order is on its way.

Once your order is placed, you’ll receive an order confirmation email or SMS with the details of your purchase. This message will include your order number, product information, and a summary of your purchase. If you don’t see the confirmation, check your spam or junk folder, or reach out to our customer service team for assistance.

Yes, if your order hasn’t been shipped yet, we’ll do our best to update the shipping address for you. Please contact our customer service team as soon as possible with your order number and the correct address. Once the order is shipped, however, we won’t be able to make changes.

Our coconut wax is a sustainable, eco-friendly choice. It burns longer and cleaner than many other waxes, creating less soot and delivering a beautiful, even burn. Coconut wax also enhances the scent throw, ensuring your space is filled with fragrance.

We use natural, phthalate-free fragrance oils that are GMO-free and vegan-friendly. Many of our oils have aromatherapy benefits that can lift your mood, calm your mind, or invigorate your senses, creating a transformative atmosphere.